Services

Skaidi’s 24/7 SAP support service ensures that your organization’s SAP environment operates reliably at all times. We understand that SAP is the backbone of many companies — which is why we provide continuous monitoring and expert support in situations where systems simply must work.

Our service covers both the technical maintenance of SAP platforms and user support. We monitor system performance, capacity and critical processes so that potential issues can be detected and resolved before they impact business operations. When problems arise, our experts are ready to respond — whether it’s a service outage, integration issue, performance degradation or a user support need.

We analyze trends, identify risks and make recommendations that improve the long‑term stability and efficiency of the SAP environment. This ensures that your systems remain in optimal condition and support business growth.

Our around‑the‑clock service provides peace of mind — you know your SAP platforms are in capable hands and you receive help exactly when needed. Skaidi’s experts are your partners in all SAP‑related situations, from small support requests to critical incidents.

For a fixed monthly fee, we resolve incidents based on agreed procedures and perform all required regular security updates for the platform. The price is determined by the number, type, criticality, and service level of the systems.

As an additional service, we provide platform development tasks such as version upgrades and test system refreshes.

We help connect SAP system functions and data to other systems through integrations.

When needed, we adapt SAP systems to ensure that data transmission and reception are handled in a robust and sustainable way.

Integrations can be built using SAP’s integration platforms (SAP PO, Integration Suite) or other solutions.

Our experienced specialists help design a sustainable architecture and implement integrations using modern technologies.

In addition to the core integration work, we set up integration platforms in the cloud or in a data center, build the necessary connections, ensure security, and, when needed, provide 24/7 maintenance and incident management.

Workload automation (WLA) refers to the automated planning, scheduling, orchestration, and monitoring of IT jobs, processes, and workflows without manual initiation or supervision.

Skaidi has the expertise and experience needed to build and maintain durable, long‑lasting workflows.

We represent Beta Systems’ ANOW product, but we also have deep expertise in other solutions such as BMC’s Control‑M.

We ensure that IT investments and projects support your company’s strategic goals. Our senior consultants bring years of leadership experience and the ability to make the right decisions quickly.

We execute projects in a controlled and transparent manner, anticipate risks, and provide our customers with confidence in success without unnecessary bureaucracy.

Each of our consultants is an experienced leader/expert/project manager, not just a coordinator. We bring decision‑making capability, technical understanding and the ability to resolve challenges before they escalate.

Our consultants have successfully worked together on various projects and programs. This ensures seamless teamwork and rapid value creation for the customer.

Skaidi helps organizations ensure that documentation related to business operations and IT solutions is up‑to‑date, easy to find, and genuinely useful. Well‑maintained documentation supports governance models, development work, change management, and daily support activities throughout the entire lifecycle of the solution.

With our model, your organization gains:

• a clear and shared view of processes, systems, and their dependencies
• better visibility into risks, change needs, and development areas
• smoother change management and faster problem resolution
• documentation that supports both daily operational work and strategic decision‑making

Good documentation is not an isolated obligation – it is the foundation of a functioning and evolving organization.

Data stored in SAP ERP and S/4HANA systems goes through its full lifecycle from creation, through maintenance, to archiving, and is eventually deleted entirely.

Through data archiving, data volumes do not grow uncontrollably. After archiving, the information remains available for reporting and regulatory needs.

Data is stored optimally across different storage tiers, taking performance and reporting requirements into account.

Unnecessary personal data is not retained once the operational need for storing it has ended.

We help identify cost‑saving potential and target data archiving actions so that costs and benefits are in the right balance.

Skaidi’s cost‑efficient data archiving model is suitable for both project‑based and service‑based delivery.

Before we begin, we assess the archiving objectives together and agree on a budget that will not be exceeded.